Comcast announced earlier this year that it was adding support for the Nest Learning Thermostat, August Smart Lock, Chamberlain MyQ garage-door controller, and the Lutron Caseta wireless lighting controller so that subscribers could manage those devices from the Xfinity Home app. Today, Comcast activated that support.
Customers can buy these devices on their own, and they can install them themselves. Many other connected-home and home-security service providers require the consumer to purchase the products from them and to pay for installation. Comcast does require, however, that one of its technicians install any new hardware that could trigger the alarm system. As with similar services from Vivint, ADT, Frontpoint, and other service providers, Comcast provides 24/7 central monitoring and will notify the appropriate emergency responders in the event of a break-in, fire, or medical emergency.
“Our professional installation requirement depends on the category of the product, ” said Comcast Home SVP and GM Dan Herscovici. “Any life-safety device—a smoke detector, door/window sensors, motion sensors—requires a truck roll. Things like door locks and thermostats can be self installed.” Some smart door locks can be programmed to disarm the alarm system, but it’s usually a door/window or motion sensor that triggers the alarm.Comcast
As with many connected-home systems, you can program the Xfinity Home system so that unlocking the door automatically turns on a light in the home..